Workshop Booking Terms & Conditions

The following terms and conditions apply to any person registering for a workshop run by Janine Marin Communications. All notifications of cancellations, refunds and requests for transfers must be sent via email to janine@janinemarin.com.au. Cancellation requests via social media, chat bots or any other method will not be accepted.

Cancellations and Refunds

Notice of at least 28 days before the commencement date of course enrolled to, allows for a full refund. If the course was paid for using a credit card, the refund will be processed back onto that same credit card; if the course was paid for via direct credit the refund will be transferred into a nominated bank account of your choosing. If the course was paid for using a PayPal, Stripe or another payment gateway, the funds will deposited back into that system.

Course Transfers

Transfers are available for medical reasons only and notice must be given at least 48 hours before the start-time of the course.

Janine Marin Communications cannot accept responsibility for changes to work commitments or other personal circumstances. Only one transfer is allowed, and it must be used within 3 months of the original course date. A refund option is not offered on an already transferred course.

Substitutions

You may substitute another person in your place if you give us at least 24 hours’ notice before the start-time of the course.  If you’re substituting, you’re in charge of organising that, and all parties will be required to e-mail us at Janine@janinemarin.com.au.

Non-Attendance

If you fail to attend a course, the course fee will not be refunded or transferred to another date. We will attempt to send you a 72-hour course reminder to your nominated email address, but cannot guarantee its delivery – it is your responsibility to remember the course dates you have registered for.

General

Janine Marin Communications reserves the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances. In the event of a course cancellation, we will offer you the option to transfer to another date or to receive a full refund. We are unable to compensate for any other costs incurred, such as flights and accommodation. If you are planning on travelling to attend any course, please call first on 02 88200751 to confirm the course is running.

The information provided by Janine Marin Communications is correct at the time of publication but may be subject to change. Janine Marin Communications reserves the right to change dates, venue location, content or facilitators at its discretion, and to refuse to accept a booking.